We work around the clock to ensure that no question goes unanswered. If you have any questions or concerns please feel free to contact us via email at: support@isupportjapan.com or IG direct message: @shop.isupportjapan
What is the sizing like?
Sizing is true to size, materials will not shrink over time either. For context, our 6ft - 90kg model wears a size 2XL. Consider sizing up for a baggy/loose fit.
What is the quality like?
We use only the best materials for our products. The shirts are warm and durable (100% cotton) and the hoodies are thick and made using a perfect cotton blend for maximum comfort, durability and print quality. Sewed seams are hidden and professionally done.
How can I track my order?
Your tracking number(s) will be provided to you by email once all of your items have been shipped. When receiving your tracking number(s), please allow up to 1-4 days for it to be activated in the shipping company's system.
Why ISUPPORTJAPAN?
ISUPPORTJAPAN pushes the boundaries of style by blending Japanese culture with streetwear to create clothing with a twist. This brand focuses on t-shirts, hats, and accessories, all with a particular aesthetic, based on Japan's deep passion for anime subculture.
Can I cancel or change an order?
Yes. Cancellations or changes must be made within 24 hours of order placement. Send us an email within 24 hours and we will issue you a full refund or make the requested changes. All refunds will reflect in your account 24-48 hours after being issued.
How safe is my personal information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure your information, please consult our Privacy Policy.
Colors may be slightly different due to lighting conditions and screen monitor color settings.
Please allow 1-5cm of error due to manual measurement.
